Shipping policy

Heritagedeni provides automotive windshield wiper blades and replacement parts for customers in the United States.

This Shipping Policy applies only to orders shipped within the United States. Delivery times may vary depending on destination, carrier performance, and other external factors.

Shipping Coverage

We currently ship to:

Available regions:

  • Contiguous United States (Lower 48 states)

Currently not available:

  • Alaska (AK)
  • Hawaii (HI)
  • U.S. territories (including Puerto Rico, Guam, etc.)
  • APO / FPO military addresses
  • P.O. Box addresses

Shipping availability may be updated as logistics capacity expands.

Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Please note:

  • Processing occurs Monday–Friday (excluding U.S. federal holidays)
  • Orders placed after cutoff time or during holidays may be processed on the next business day
  • Processing time may be extended during peak seasons or high order volume periods

Once your order has shipped, a confirmation email with tracking details will be provided.

Shipping Origin & Transit Time

Orders are fulfilled through third-party logistics (3PL) warehouses located within the United States. The specific warehouse may vary depending on inventory availability and delivery destination.

Estimated delivery time (from shipment date):

  • Standard Shipping: 5–8 business days

Delivery estimates are provided for reference only and may vary due to factors such as:

  • Carrier operations
  • Weather conditions
  • Seasonal demand
  • Destination location
  • Logistics network congestion

Order Cutoff Time

To support efficient processing:

  • Orders placed before 3:00 PM (MST), Monday–Friday, are generally processed the same business day
  • Orders placed after the cutoff time will be processed on the next business day

Shipping Fees

  • Standard shipping: Free shipping within the contiguous United States

Shipping fees (if applicable) will be clearly displayed at checkout before order confirmation.

Taxes

Sales tax may apply depending on the shipping destination and applicable state regulations.

Any applicable tax will be automatically calculated and displayed at checkout.

Import duties are generally not applicable for domestic U.S. shipments.

Delivery Delays

Occasionally, delivery times may be affected by external factors, including but not limited to:

  • Carrier delays
  • Severe weather conditions
  • Peak holiday or promotional periods
  • Temporary logistics disruptions

Tracking updates may also be delayed during such periods.

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information at checkout.

We may not be responsible for delays or delivery issues caused by:

  • Incorrect or incomplete address details
  • Missing apartment, unit, or suite numbers
  • Incorrect ZIP code or contact information

If you need to update your address, please contact us as soon as possible. Once an order has been shipped, changes may no longer be possible.

Order Tracking

Once your order has shipped, a tracking number will be sent via email.

Please note:

  • Tracking information may take 24–48 hours to become active
  • Customers can track shipments via the link provided in the confirmation email

Customer Support

For any questions related to shipping or your order, please contact us:

📧 support@heritagedeni.com

We typically respond within 1–2 business days, excluding weekends and public holidays.